Lifelong Learning and Continuing Education at Quinnipiac University
Lifelong Learning and Continuing Education at Quinnipiac University
Micro-Credential

40-Hour Mediation

Dates TBD

The 40-Hour Mediation micro-credential is awarded to learners who demonstrate competencies surrounding interest based negotiation, negotiation styles, stages of mediation, communication skills, impasse techniques, confidentiality and ethics.
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Adult learners gather around a table
Cost $1,750
Delivery Method Hybrid
Credits Non-Credit
Time Commitment 2 Days
Format Synchronous and Asynchronous

Program Overview

To earn this Level I Badge, you will participate in exercises, simulations and debrief discussions, develop knowledge of the underlying principles of negotiation and mediation and reflect on the skills acquired.

You should pursue this micro-credential if:

  • You are a working professional (legal or non-legal)

  • You want to increase your knowledge of mediation as a way to resolve disputes

  • Your work coincides with commercial and business affairs, divorce and child custody cases, employment relationships, workplace interactions, union-management contracts, environmental matters, healthcare issues and other areas.

Program Dates and Details

This program is offered multiple times per year, though you are only expected to attend one session. You will identify your desired cohort dates when you register to attend the program.

The program consists of virtual sessions on Zoom as well as two full days of in-person training held at the Quinnipiac School of Law. You will also engage in 8 hours of online advance work that can be completed asynchronously at your convenience in the two weeks prior to the start of the program.

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Learning Outcomes

This training is focused around experiential learning; you will have many opportunities to apply and practice mediation skills and receive feedback. All learners who complete the required training will earn a Level I Badge.

  1. Demonstrate active participation – Actively participate in the 40 hours of mediation and conflict resolution training under the guidance of the trainers.

  2. Draft mediator opening – Draft opening remarks to deliver as the mediator to orient disputants to the process. The remarks should include: a welcome and introductions; logistics; an overview of the roles of the mediator, parties and lawyers; a note about confidentiality, voluntariness and self determination; an overview of process flow including joint and caucus sessions and agreement and non-agreement.

  3. Apply model standards – You receive a scenario containing an ethical dilemma. Using the Model Standards of Conduct for Mediators, you will identify the ethical dilemma and make a recommendation as to how the dilemma should be addressed.

  4. Demonstrate anticipation and reflection – You will identify the skills you bring to mediation as well as the skills you wish to develop. During a closing reflection, you will assess one simulation where you were the mediator. You will also address how you applied skills and techniques including: summarizing, questioning, reframing, distinguishing positions and interests and  facilitating interest-based negotiation; surprising aspects; what you would do differently; and three most important takeaways.

Assessment of completion of micro-credential requirements is completed by faculty evaluators observing learner performance and completion of required components. A checklist is used evaluate learner skills during the observations.

 

Key Skills Acquired:

  • Interest-based negotiation

  • Negotiation styles

  • Stages of mediation

  • Communication and impasse techniques

  • Confidentiality and ethics

Demonstrate Your Expertise

Level I

These badges reflect the learner's acquisition of skills, vocabulary or best practices that will be beneficial and relevant outside of the classroom within an authentic working environment.

What is a micro-credential?

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By earning a micro-credential, learners across a wide array of industries, verticals and professional fields are able to showcase the acquisition of specialized knowledge that offers unique value in the workplace. Micro-credentials are flexible and versatile, designed and delivered in an accelerated format by our experienced faculty and industry thought leaders who understand critical shortages and skills gaps.

All students who complete a micro-credential associated with academic credit or co-curricular experiences will receive a designation on their transcript and a digital badge through Credly. Micro-credential earners are encouraged to share their achievements on resumes, social media platforms and e-portfolios.

Learners can begin their pursuit of micro-credentials at any level; individuals who are new to the field are best suited for Participation or Level I badges, whereas experienced professionals might be more interested in advanced Level III Badges or Level IV Certifications. More information about our micro-credential taxonomy can be found below. 

Our Expert Faculty

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Center on Dispute Resolution

The Center on Dispute Resolution at Quinnipiac Law focuses on integrating the theory and practice of dispute resolution. Since 1998, the center has created opportunities for both dispute resolution professionals and law students to engage in dialogue and attend training to develop knowledge and skills in this growing field.

Visit the Center on Dispute Resolution